Shipping Policy

Effective Date: 1 December 2024

Thank you for visiting and shopping at Solar Tinnons. The following terms and conditions outline our shipping policy to ensure clarity and transparency about our shipping practices.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions apply regardless of whether the terms are singular or plural.

Definitions

  • “Company”: Refers to Tinnons Home Company (also referred to as “We,” “Us,” or “Our” in this policy).
  • “Goods”: Items available for sale through our Services.
  • “Orders”: Requests placed by You to purchase Goods from Us.
  • “Service”: Refers to the Website.
  • “Website”: Refers to Solar Tinnons, accessible at www.solartinnons.com.
  • “You”: The individual using the Service, or the company or legal entity on whose behalf the individual is using the Service, as applicable.

Shipping Terms and Conditions

Order Processing Time

  • All Orders are processed within 3–20 business days.
  • Orders placed after 11:00 PM EST or on weekends/holidays will be processed on the next business day.
  • We will notify You promptly of any delays due to high order volume or unforeseen circumstances.

Shipping Rates and Delivery Estimates

  • Shipping charges for your Order will be calculated and displayed at checkout.
  • Delivery times vary depending on your location and chosen shipping method:
    • Standard Shipping: 8–20 business days
    • Expedited Shipping: 3–8 business days

Note: Delivery delays may occasionally occur due to factors beyond our control.

Shipping Locations

  • We ship to addresses within the United States.
  • At this time, we do not ship to P.O. Boxes or APO/FPO addresses.

Order Tracking

Once your Order has shipped, You will receive a confirmation email with a tracking number. Use this number to track your shipment through the carrier’s website.

International Shipping

  • We currently do/do not offer international shipping. [If applicable, provide details about international shipping, customs duties, or fees.]

Damaged or Lost Shipments

If your shipment is damaged during transit or does not arrive:

  • Contact us immediately at support@solartinnons.com.
  • We will work with You to resolve the issue by coordinating with the carrier.

Contact Us

If you have any questions about our shipping policy, please contact us: