Frequency Asked Questions

Shipping & Delivery

Yes! We proudly offer worldwide shipping 🌎, with 100% free tracked shipping on every order, no minimum purchase required.

Delivery times vary by country. Refer to our estimated shipping times below:

  • United States, Canada, United Kingdom, Australia, New Zealand: 7–21 Business Days
  • All other countries: 14–35 Business Days

You’ll receive your tracking number via email 2-5 days after your order is placed. We aim for on-time delivery, though rare delays can happen. Any orders not received within 8 weeks automatically qualify for a full refund or reshipment 🌟.

Once dispatched, you’ll receive a tracking link via email. Please note, tracking updates may take up to 7 days. You can track your shipping status anytime at www.17track.net.

Returns & Guarantees

We stand by our products with a 90-day guarantee! If you’re not 100% satisfied or received a faulty item, contact us at support@solartinnons.com. Please include the email associated with the order and a description of the issue, along with photos if possible. Our support team aims to respond within 3 days or less.

Absolutely! You can cancel or change your order within 3 hours of confirmation. Just email us with your name and order number at support@solartinnons.com. Please note, we cannot alter or cancel orders beyond this 3-hour window.

Payment & Additional Information

We accept all major credit cards, PayPal, and Apple Pay. All transactions are securely processed with 128-bit encryption 💳.

No, you don’t! We cover all import fees for hassle-free delivery.

We’re here to help! Email us anytime at support@solartinnons.com, and we’ll get back to you as soon as possible..

Need More Help? Let’s Connect!

If you didn’t find the answer you were looking for, we’re here to help. Simply click the button below to contact us directly, and our team will get back to you as soon as possible. Your satisfaction matters to us! 🌟

Contact Us Now